What should I do if I think my account has been hacked?

Change your password immediately from Settings > Security. Then contact our support team at privacy@tanjung99.club with details. We will review your account activity, verify your identity and help secure it. Do not delay reporting this.

Reference

How We Keep Your Information Safe

When you open an account with tanjung99, we collect information needed to verify your identity, process your deposits via DANA, OVO, GoPay and QRIS, and handle withdrawals.

Account security encryptedPayment data protectedWithdrawal verification process

Explore Lobby Read FAQ

What Data We Collect and Why

tanjung99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect personal information when you register — your name, email, phone number and date of birth — to verify your identity and comply with local regulations. Payment details you enter (DANA, OVO, GoPay and QRIS credentials, or bank account numbers) are encrypted and stored securely

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to process deposits and withdrawals. When you play, we log your account activity, bets and wins to detect fraud and meet regulatory requirements. Device information such as IP address, browser type and operating system helps us maintain platform security. We do not sell your data to
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third parties. Access to your information depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ASK US DIRECTLY

How to Contact Us About Your Privacy

If you have questions about how we handle your data, want to request access to your information, or need to report a privacy concern, our support…

HOW WE OPERATE

Data Security and Your Account Rights

Your account security is built on encrypted connections and multi-step verification for withdrawals. We store payment information securely and never keep passwords in readable form.

Encryption and Security

All connections to tanjung99 use SSL encryption. Deposits via DANA, OVO, GoPay and QRIS are verified through secure payment gateways. Withdrawal requests require account holder confirmation before processing.

Data Retention

We keep account registration data and payment records for seven years after account closure to comply with financial regulations. Bet history remains accessible in your account while it is active.

Access Your Data

Email [email protected] to request a complete copy of your personal information. We will compile and send your data within 14 days of confirming your identity.

Correct or Delete

You can update your name, email and phone number directly in your account Settings. To request deletion of non-essential data, contact support — we comply where local law permits.

Cookies and Tracking

tanjung99 uses cookies to keep you logged in, remember your settings and measure how you use the lobby. You can disable non-essential cookies in your browser without affecting your account.

Third-Party Sharing

We share payment information only with DANA, OVO, GoPay and QRIS providers and with banks for withdrawal processing. We never share betting data or personal details with advertisers or data brokers.

Privacy Questions Answered

Below are the questions we hear most often about how tanjung99 handles your information, who has access to it, and what you can do if you want to change your privacy settings or delete your account.

Your account access is deactivated immediately. We retain your registration, payment and bet history for seven years to meet financial regulations. Personal data such as your name and email are kept secure and not shared. You can request account deletion of non-essential fields by contacting [email protected].

Deposit and withdrawal records tied to DANA, OVO, GoPay and QRIS are retained for seven years after each transaction. Withdrawal verification details are kept to prove transaction completion to your bank. This is required by local financial law.

Yes. Log into your account, go to Wallet > Transaction History and you will see every deposit via DANA, OVO, GoPay and QRIS, and every withdrawal request with its status. Details include the date, amount, method and completion time.

No. We share payment details only with DANA, OVO, GoPay and QRIS providers and your bank to process transactions. We never sell personal data, betting history or email addresses to marketers, data brokers or third parties.

Every email from tanjung99 includes an unsubscribe link at the bottom. Click it to remove yourself from promotions. You can also log into your account, go to Settings > Communications and toggle off marketing emails while keeping transaction alerts on.

Change your password immediately from Settings > Security. Then contact our support team at [email protected] with details. We will review your account activity, verify your identity and help secure it. Do not delay reporting this.

Passwords are encrypted and stored securely — we never see or store them in readable form. When you log in, we compare your entry against an encrypted version. If you forget your password, click Forgot Password and we will send a reset link to your registered email.

How We Keep Your Information Safe

How to Contact Us About Your Privacy

Data Security and Your Account Rights

Encryption and Security

Data Retention

Access Your Data

Correct or Delete

Cookies and Tracking

Third-Party Sharing

Privacy Questions Answered

01 What happens to my data if I close my account?

02 How long does tanjung99 keep my payment information?

03 Can I see a record of my deposits and withdrawals?

04 Does tanjung99 sell my data to other companies?

05 How do I opt out of marketing emails?

06 What should I do if I think my account has been hacked?

07 How is my password stored?

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